If you have already made the payment, you should also reach out to Xcel Energy to see if they are able to provide a refund. Depending on the payment type, you may be able to cancel it directly with the payment service provider or they may need to contact Xcel Energy to confirm the cancellation. Once Xcel Energy has been contacted and the payment canceled, you should also contact your payment service provider and inform them of the canceled payment. Xcel Energy will then provide you with further instructions on how to proceed. Explain that you would like to cancel your payment and provide the confirmation number or the payment amount. If you would like to cancel a payment for your Xcel Energy account, there are a few simple steps you should take to ensure that your payment is processed correctly and to avoid any additional fees or penalties.įirst, you should contact Xcel Energy directly either by calling their customer service line or visiting their website and filling out their online contact form.
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